Terms and Conditions for Luster & Co.
Effective Date: 05 October 2025
Welcome to Luster & Co. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our website.
1. General Information
Luster & Co. is dedicated to providing exquisite diamond jewelry and an exceptional shopping experience. These Terms and Conditions govern your use of our services and your purchase of products from our website.
2. Product Descriptions
We strive to provide accurate descriptions of our products but do not warrant that the descriptions are error-free, complete, or current. Colors, sizes, and details may vary slightly from the images shown on the website.
3. Pricing
All prices are listed in Canadian dollars and are subject to change without notice. Special promotions may apply, and discounts must be applied at checkout.
4. Order Acceptance
An order confirmation does not constitute acceptance of your order. Luster & Co. reserves the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product descriptions, and suspected fraud.
5. Payment Terms
Payment must be made in full prior to the shipment of any jewelry. We accept various forms of payment, including credit/debit cards and other secure payment methods.
6. Shipping and Delivery
Luster & Co. offers shipping options that are described during the checkout process. While we strive to meet estimated delivery times, we are not responsible for delays caused by circumstances beyond our control.
7. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you wish to return or exchange an item, please refer to our Return Policy on our website for detailed instructions. Items must be returned in their original condition and packaging.
8. Warranty
Luster & Co. products are accompanied by a warranty that covers manufacturing defects. The warranty does not cover damages due to misuse, wear and tear, or unauthorized repairs.
9. Intellectual Property
All content, trademarks, and other intellectual property rights on the website are the property of Luster & Co. or our licensors. You may not use, reproduce, or distribute any content from our website without prior written consent.
10. Limitation of Liability
Luster & Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability in any case shall not exceed the amount paid for the product.
11. Modifications to Terms
Luster & Co. reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website, and your continued use of our services constitutes acceptance of the updated terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these terms shall be resolved in the courts located in [Insert Jurisdiction].
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at [Insert Contact Information].
Thank you for choosing Luster & Co. We appreciate your business!
Last updated: 10/5/2025